Our range of Management Skills workshops
These are stand-alone programmes. Delegates will receive The One Agency Certificate of Attendance. If you require an external accreditation, for example, ILM or City & Guilds, we can discuss this with you.
Communication Skills – Influencing Others – 1 day
A one-day workshop designed to help you develop the tools, techniques, and skills to be more influential in the workplace.
Communications Skills – Presenting to Groups – 1 day
A one-day workshop designed to improve confidence and overall communications skills when giving informal and formal presentations.
Conflict Management Programme – 1 day
An interactive one-day workshop created to raise awareness of conflict management and increase confidence and effectiveness when dealing with angry, irate and distressed individuals.
First Line Management – An Introduction – 1 day
A two-day course designed to provide an understanding of how to effectively manage others, and improve motivation and delegation skills.
Customer Service – An Introduction – 1 day
A one day course created to improve the quality and effectiveness of customer service, by building excellent customer care skill across your workforce.
Presentation Skills – Preparing and Presenting – 1 day
An interactive two-day workshop (plus an option of a follow-up day) created to increase confidence and skill when preparing and presenting to others. The course also provides the opportunity to practice these key presentation skills.
Team Development (Intensive) – 1 day
A one day course created for anyone who is part of a team, or leads a team, and would like to build and develop transferable team skills and improve efficiency.
Time Management – 1 day
A one-day course designed to help those who lead a busy life become more proactive and gain more control over work tasks.
Train the Trainer – 3 day
A three-day participative workshop, ideal for anyone responsible for delivering theoretical information to groups of people, through interactive training sessions.
Email us – one@theoneagency.co.uk
